Refund Policy

At Stealth Batteries, we are committed to providing high-quality battery products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a refund policy subject to the terms and conditions outlined below.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be returned within 30 days of the purchase date.
• The product must be in its original condition, unused, and in its original packaging.
• Proof of purchase (such as an order confirmation or receipt) must be provided.
• The item must not be a final sale or clearance product.

Non-Refundable Items

The following items are not eligible for refunds:

• Used or damaged batteries (unless defective upon arrival).
• Custom or special-order batteries.
• Products that have been altered, modified, or improperly used.

Return Process

To initiate a return, contact our customer support team at support@stealthbatteries.com with your order details and reason for return.

• Once your return request is approved, you will receive instructions on how to send the product back.
• Customers are responsible for return shipping costs unless the product is defective or incorrect.
• We recommend using a trackable shipping service, as we are not responsible for lost or damaged returns.

Refund Processing

• Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund.
• If approved, refunds will be processed within 5-7 business days to the original payment method.
• Shipping costs are non-refundable, except in cases where we have shipped an incorrect or defective product.

Defective or Incorrect Items

If you receive a defective or incorrect product, please contact us within 7 days of receipt at support@stealthbatteries.com. We will arrange for a replacement or issue a full refund, including return shipping costs.

Exchanges

We offer exchanges for defective or damaged items. To request an exchange, please contact us at support@stealthbatteries.com.

Changes to This Policy

Stealth Batteries reserves the right to modify or update this refund policy at any time. Any changes will be posted on our website and will take effect immediately.

For any questions or concerns regarding our refund policy, please reach out to us at support@stealthbatteries.com.